Brochure: Introduction to the Electric Utility Workshop
This course is designed to acquaint non-technical utility employees with the basics of their industry from the generation to the distribution of electricity. The workshop will focus on five areas: an overview to electricity and electrical power systems, information on conventional production methods, alternative technologies, transmission and distribution systems and customer service. In the overview, you will learn about the basic theory of electricity, how it is produced, and delivered to your home. In the conventional production methods section you will learn the role of primary energy sources: water, gas, oil, coal, and nuclear. You will also hear about power conversion processes, system application, capital and operating costs and grid connection considerations. 

Alternative technologies information will include energy storage and other new and emerging energy technologies. The transmission and distribution discussion will cover primary transmission and distribution methods, equipment, substation design, operation, maintenance, protection, control, metering and power quality. The last section will deal with customer services including supply side services and end uses. The course places emphasis on understanding various words, terms, and phrases unique to the electric power industry. Participants will gain a clear insight into how electricity works for the end-use customer. New this year is a discussion on automatic meter reading and Smart Grid technology.